Privacy Policy

Effective Date: January 1, 2024

Business Name: CRN Plumbing, LLC

Website: https://crnplumbing.com

At CRN Plumbing, LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information, including communications through SMS/text messaging.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Full name
• Phone number
• Email address
• Mailing address
• Service address
• Billing/payment information, when applicable
• Any information you provide when contacting us by phone, email, website form, or text message

How We Use Your Information

We use the information we collect for business purposes, including:

• Scheduling appointments and providing requested services
• Sending appointment reminders and service updates
• Responding to customer questions and requests
• Sending invoices, receipts, and payment reminders
• Sending SMS/text communications when you have opted in to receive messages

SMS/Text Messaging

If you choose to opt in to receive SMS/text messages from CRN Plumbing, LLC, we may send messages regarding:

• Appointment confirmations
• Appointment reminders
• Service updates
• Billing notifications
• Customer service communications

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at 781-349-7473.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information only when necessary to:

• Provide services you requested
• Process payments
• Comply with legal obligations
• Work with trusted service providers who help operate our business and are required to keep your information confidential

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You may request to review, update, or delete your personal information by contacting us using the information below.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

CRN Plumbing, LLC
Phone: 781-349-7473
Email: crnplumbing@gmail.com
Address: 63 Hurd Ave, Saugus, MA 01906

By using our website or opting in to receive communications from us, you agree to this Privacy Policy.